Business Support Officer (12 months fixed term)

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

Based in Exchange Station, we are now looking for a Business Support Officer to provide a quality service to users of the Student Information Systems, Microsoft Dynamics CRM and the Apprenticeship Learner Management System (Aptem) by supporting and developing the systems’ functionality and enabling the further exploitation of the systems key features aligned to Academic Registry strategic objectives.

The team support the work of the Academic Registry in the management and delivery of training (group and one to one), the creation, maintenance and publishing of user documentation, with particular emphasis on the delivery of a high-quality support service.

We are looking for a proactive, organised and confident, with experience of working effectively in a team within a university setting and experience of using PeopleSoft Campus Solutions. There is an ongoing requirement to undertake the development of our systems, in order to maximise the efficiency whilst meeting the current and future business needs of users.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief.  All our appointments are made on merit.

Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.